Refund policy

🔁 Returns & Refund Policy

We want you to love your purchase! If something isn’t quite right, here’s how returns work at Lady Magnolia Boutique:

⏳ Return Window

You have 7 days after receiving your item to request a return.

✅ Return Eligibility

To be eligible for a return:

  • Your item must be unused, unworn, with tags attached, and in its original packaging
  • You must provide a receipt or proof of purchase

📩 How to Start a Return

Email us at ladymagnoliaboutiquedh@gmail.com to request a return.

If your return is approved:

  • We’ll send you instructions on how and where to send your item
  • Customers are responsible for return shipping costs
  • There is a 10% restocking fee
  • Please note: Items sent back without first contacting us will not be accepted

💵 Refunds

  • Once we receive and inspect your return, we’ll notify you of the approval status.
  • If approved, your refund will be issued to your original payment method within 10 business days.
  • Processing times may vary by bank or credit card provider.

If it’s been more than 15 business days since your return was approved and you haven’t received a refund, please email us.

⚠️ Damages & Issues

Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately so we can make it right.

🚫 Non-Returnable Items

The following items cannot be returned:

  • Custom products (such as special orders or personalized items)
  • Sale items
  • Gift cards

If you have questions about a specific item, don’t hesitate to reach out.

📧 Need Help?
We’re happy to assist! Email us anytime at ladymagnoliaboutiquedh@gmail.com